Frequently Asked Questions

Everything you need to know about your Spectres experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Spectres accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your doorstep.

Are your garments ethically produced?

Sustainability and ethics are core to Spectres. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.